We usually pack and dispatch your order within 2 working days, unless you are doing a pre-order or the product page says otherwise. Some orders can be shipped from multiple warehouses and you might receive your ordered items separately. Once your package or part of it is ready, we will email you a link to allow you to track your order if your chosen shipping option provides one.
We offer FREE standard UK and Ireland delivery on orders over €150.
Choose between Standard Delivery or Economy Courier options or if you are in a hurry opt in for our Priority service. Keep in mind that some products are not available on immediate dispatch, so always check the product description, if it advises alternative dispatch times.
We offer FREE Standard Shipping Worldwide on all orders over €150.
We will be delighted to deliver your order to anywhere you are in the World. You can choose between Standard Shipping Service (where available) if you want to get the best value (keep in mind that delivery to most countries outside EU can take up to 2-4 weeks) and Economy or Priority couriers if you want to get your order faster. We looked for the best value options for all three, so you can choose the right one for you. Please check standard delivery times for each shipping option for your country at check out.
Your parcel will be shipped from EU, so if it is going to outside of the EU, then you will probably have to pay import duties and any other local taxes, the amount of which will depend on the products and country you are shipping to. You can use http://www.dutycalculator.com website, if you'd like to check how much it will cost. Keep in mind that neither we nor any courier can be held responsible for any delays at the customs of your country, so delivery dates can vary widely and sometimes exceed stated typical delivery times due to customs.
We check and take photographs of every product before it gets dispatched to you to ensure that there are no manufacturing issues and all brand and return tags are attached. Please read our Returns Policy for more information or email us at firstname.lastname@example.org.